Frequently Asked Questions
If I use my credit card to order from willyboobs, what will be shown in my credit card statement?
We use a discreet text that will not associate your purchase with adult sale to make it confidential.
Will my personal or account information safe?
We only ask and save the information needed to process your order and we never disclose any information to third party.
Do you ship discreetly?
Orders are shipped in a plain box and the return address label is Brothers LLC, which is the name of our company. So rest assured that your package will not be noticed when you are carrying adult content inside.
How long will be the shipping of my order?
Orders within the domestic area will normally be processed in willyboobs.com warehouse within 24 hours upon received on the business days, and shipped immediately. International shipments will vary to the shipping standards to which country you want your order to be delivered. Please refer to our Delivery and shipping policy for more details.
If I am not satisfied, can I return my purchase?
If you’re not satisfied with your purchase, immediately return it for a replacement not later than 30 days upon purchase. You may refer to our Product Exchange and Refund Policy for complete details.
I haven't received my refund yet, what happened?
Credit card refunds will be shown on your next billing statement. In the case of online banking, it should appear in your account within 10 business days.
Do you do re-selling of returned items?
All products that are shipped from our warehouse are guaranteed new and unused.
If I am interested in a product that is not in your listing, can I tell you about it?
Your satisfaction is our primary goal. You may send us an email through our Contact Us page stating your concern.
What are your most salable products?
Our salable items changes from time to time. However, you can browse in demand products from our Bestsellers page.
How do you select your featured products at willyboobs.com?
willyboobs.com is composed of sexually oriented men and women, licensed sexologist, competitive sexuality educator and a group of advisors that reviews sex toys regularly and select products that meets our standards.
Can I cancel my order after placing it?
Yes. If you wish to cancel or return any item that is already been sent off, you may do so up to 30 days from the date indicated in your receipt.